Frequently Asked Questions (FAQs)
HealthMax Clinic | Leicester, UK
1. What services do you offer at HealthMax Clinic?
We offer a wide range of professional treatments, including:
Physiotherapy
Colon Hydrotherapy
Massage Therapy
Health Testing (e.g., blood testing, food intolerance, and allergy testing)
Ayurvedic Treatments
Facial and Skincare Treatments
Holistic Therapies
Body Detox and Wellness Programs
2. Do I need a referral to book an appointment?
No, you do not need a referral. You can book your appointment directly via our website or by calling or messaging us.
3. How can I book an appointment?
You can book an appointment using the following methods:
4. How should I prepare for my treatment?
Here are some preparation tips for various treatments:
Massage Therapy and Body Scrubs: Please arrive freshly showered to ensure optimal results.
Colon Hydrotherapy: You will be given specific pre-treatment instructions when you book. Please arrive hydrated and avoid heavy meals before your session.
Health Testing (Blood, Allergy, or Food Intolerance Tests): For certain tests, you may be required to fast before your appointment. Instructions will be provided when you book.
5. What should I wear for treatments?
We recommend wearing comfortable, loose-fitting clothing for most treatments, particularly for massage or physiotherapy. For colon hydrotherapy, you will be provided with appropriate attire.
6. Do you offer gift vouchers?
Yes, we offer gift vouchers for all our services. These can be purchased online or at the clinic, making them a perfect gift for health and wellness treatments.
7. What are your hygiene standards?
We maintain the highest hygiene standards at HealthMax Clinic. All therapists and staff follow strict protocols to ensure a clean and safe environment. Please arrive freshly showered for treatments like massage or body scrubs to ensure the best experience.
8. Is parking available?
HealthMax Clinic does not offer on-site parking. However, there is pay and display parking available nearby. We recommend arriving early to secure a parking spot.
9. Are your therapists and staff qualified?
Yes, all our therapists and healthcare professionals are fully qualified, insured, and adhere to UK health and safety regulations. We ensure our team is continually trained and updated with the latest practices.
10. How do I receive appointment reminders?
We send appointment reminders via SMS, WhatsApp, or Email, depending on your preference. Please ensure your contact information is up to date during the booking process.
11. Do you offer physiotherapy for specific conditions?
Yes, we provide physiotherapy tailored to specific conditions, such as back pain, sports injuries, joint issues, and more. Our therapists will assess your condition during the initial consultation and create a personalised treatment plan.
12. Do you treat clients with health conditions?
Yes, we treat clients with various health conditions. We recommend informing us of any medical conditions or concerns when booking. In some cases, we may request medical clearance from your GP before proceeding with certain treatments.
13. What should I expect during a physiotherapy session?
During a physiotherapy session, you will undergo an assessment where your therapist will evaluate your physical condition. This is followed by a personalised treatment plan, which may include exercises, manual therapy, or other modalities to help manage your symptoms.
